Privacy policy
This page explains what information we collect through our website, why we need it and how you can contact us about your information.
Last updated: 26 July 2026
Information you choose to provide
When you complete a quotation or contact form, we may receive your name, telephone number, email address, company name, location, selected service, estimated budget, preferred start date and project description. You may also send information directly by email, telephone or WhatsApp.
Why we use this information
We use enquiry information to understand your request, contact you, prepare a quotation, plan a project and provide services you have asked for. We do not use form submissions to create unrelated marketing lists.
Who receives website enquiries
Website enquiries are routed to authorised Gauteng Web Developers business email addresses. Service providers involved in website hosting, email delivery or technical support may process limited information where this is necessary to operate the website.
Information security and retention
We use reasonable technical and organisational measures to protect submitted information. We retain enquiry records only for as long as they are reasonably needed for quotation, project, accounting, support or legal purposes.
Cookies and website measurement
The current website may use essential technical storage required for forms and site operation. Analytics or advertising tools should only be activated with an appropriate consent mechanism where required. This policy must be updated whenever additional tracking technology is introduced.
Your choices
You may ask what personal information we hold about you, request a correction or ask us to delete information that we no longer need to retain. Some records may need to be kept where required for contractual, accounting or legal reasons.
Contact us
Privacy-related questions can be sent to info@gautengwebdevelopers.co.za or discussed by calling +27 79 976 2941.
This page provides a practical description of the website's current data handling. It is not a substitute for legal advice.
Legal basis and responsible processing
We process enquiry information because it is necessary to respond to a request, prepare for a possible service agreement, deliver an agreed service or meet legitimate business and legal obligations. Where consent is the appropriate basis for a separate activity, such as optional marketing communication, that consent should be requested clearly.
Website logs and technical information
Hosting systems may automatically record technical information such as an internet protocol address, browser type, requested page, date, time and security events. These records can help maintain availability, investigate errors, prevent abuse and understand general website operation. They are not intended to identify visitors for unrelated purposes.
WhatsApp, email and external platforms
When you contact us through WhatsApp, email or another external platform, that provider processes information under its own terms and privacy practices. Do not send sensitive personal information or account passwords unless a secure and necessary method has been agreed for an active project.
Sharing and cross-border processing
We do not sell personal information. Limited information may be processed by hosting, email, backup, security, analytics, communication or professional-service providers where this is required to operate the business or website. Some providers may store or process information outside South Africa. Where applicable, reasonable steps should be taken to use reputable providers and appropriate safeguards.
Children’s information
This website is directed at businesses and organisations seeking digital services. It is not designed to collect information directly from children. A parent, guardian or authorised organisation should contact us where a project involves information relating to minors.
Data incidents
No online system can be guaranteed completely secure. If a suspected incident affects personal information under our control, we will investigate it and take reasonable steps according to the nature of the risk and applicable requirements.
Policy changes
We may update this policy when website features, service providers or legal responsibilities change. The revision date at the top of the page indicates the current published version.
Complaints and further questions
Please contact us first so that we can understand and address a concern. You may also seek guidance from the appropriate South African information-protection authority where you believe your rights have not been handled properly.
Accuracy and access
Please provide accurate contact information so that we can respond to your request. Where reasonable and legally applicable, you may ask us to confirm whether we hold personal information about you and request access, correction, restriction or deletion. We may need to verify identity before acting on a request so that information is not disclosed to the wrong person.
Retention considerations
Retention periods vary according to the nature of the record. An enquiry that does not become a project may be deleted sooner than contractual, invoice, support or compliance records. Backup copies may remain for a limited period until routine backup cycles replace them.